FAQs

Below you’ll see answers to the most popular and Frequently Asked Questions at Shoot Smart. Click on each question to see the answer.

Lanes

Ammo

  • How much do you charge for ammunition?

    Our ammunition prices vary by caliber and brand, but we offer competitive and convenient prices on ammo to save you a trip to the big box store! Call or email for specific information.

  • What kind of ammo is allowed?

    We permit full-metal jacket (copper or brass), soft points, hollow points, #4 buckshot or larger (#3, #2, #1, #0, #00, #000) and slugs in all calibers (including .410 gauge). No steel-jacketed projectiles, no tracers, no painted tips. We check ammo. To find out if your projectile is steel-jacketed, hold a magnet to the tip of the projectile. If it sticks, you have a prohibited material that we cannot accommodate.

Firearm Rentals

  • What's the minimum age to rent firearms?

    Customers must be older than 18 years to rent a lane or rifle and must be 21 or older to rent a handgun. Customers who appear younger than 35 may be required to show proof of age with a valid ID or DL.

  • Do you have the rental gun I want?

    Very likely! We maintain rental fleets that vary between 80 – 100+ firearms. Our fleets contain the most popular firearms on the market, along with many fun guns and sometimes rare finds. If you are looking for a particular model, please contact us with the models you prefer.

Memberships

Training

Gunsmithing

  • Do you have a gunsmith?

    Yes, we employ a master gunsmith to handle the needs of our customers, as well as an assistant gunsmith at each store. Learn more about our gunsmith services here.

  • What services do the Gunsmiths offer?

    We have a full-service gunsmith shop, offering machine work, cleanings, sight work, firearm finishes, handgun work, rifle work, shotgun work, and stock work. View our full list of services and pricing here.

  • I need work done, how much does your Gunsmith charge?

    We would be more than happy to work on your firearm if you bring it by the shop. It's almost impossible to diagnose issues or provide a quote over the phone.

  • Can your gunsmiths do custom work?

    Yes, we do! We are capable of custom rifle and handgun builds, milling, stippling, TIG welding, Cerakote finishes, and much more.

Locations

Sales

  • In-Store Refund and Exchange Policy

    Shoot Smart will issue refunds or exchanges for most unopened items in new condition and returned within 90 days with a receipt or valid customer profile. Firearm, ammunition, and gift card sales are final, and are not eligible for return or exchange.

    Cash returns are available, as cash or store gift card, if the customer has a valid receipt or a current customer profile, including relevant transaction history, and the original purchase was a cash transaction. Valid cash returns exceeding $100 will be processed by check, mailed to the customer within 10 - 15 business days. Shoot Smart is not responsible for lost or stolen checks. Check transactions will be treated as cash. All other returns will be refunded using the same method as original payment.

  • Web Store Return Policy

    If you are not satisfied with your purchase, please contact us for a Return Merchandise Authorization (RMA) request within 10 business days of the receipt of the product. Items (excluding the list below) may be returned or exchanged unopened in the original box for store credit, or a refund. Refunds will be less a 25% restocking fee and issued based on your original method of payment. Products must be returned within 10 business days of the issuance of the RMA. All products must be packed in the original packaging, including any accessories, manuals, documentation, and registration that shipped with the product. A 15% open box fee in addition to the 25% restocking fee (totaling 40%) will be assessed on any sealed product that is opened or removed from its original packaging.

    Online orders that are refused at the time of transfer or are canceled after the order has been processed are subject to a 25% restocking fee.

    Please note that we do not permit the return of the following products:

    1. Special orders and products that are custom configured to your specifications.
    2. Products sold "as is" or "used" or that have been installed or used after receipt.
    3. Firearms, once transferred to buyer.
    4. Illumination devices, electronic sights, optics, and night vision equipment.

    NOTE: We recommend that you use a carrier that offers shipment tracking for all returns, and either insure your package for safe return or declare the full value of the shipment so that you are protected if the shipment is lost or damaged in transit. If you chose not to use a carrier that offers tracking and insure or declare the full value of the product, you will be responsible for any loss or damage to the product during shipping.

    The United States Postal Service (USPS) offers limited tracking capabilities and that there is a 30-calendar-day waiting period before USPS will initiate a trace. The customer is responsible for shipping charges both ways on returns, as well as for shipping charges on shipments that are refused.

  • Do you sell guns?

    Yes. We sell popular models of handguns and rifles. Check out our web store, too!

Transfers

Locations & Hours

Monday-Thursday

Mon - Thu: 10AM - 9PM

Friday-Sunday

Fri - Sun: 9AM - 9PM

Fort Worth Alliance
10305 North Fwy (I-35W)
Fort Worth, TX 76177
817-984-8020

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Benbrook
9455 Benbrook Blvd
Benbrook, TX 76126
817-862-7773

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Grand Prairie
2440 W. Main St
Grand Prairie, TX 75050
972-641-2335

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